We Simply Want to Serve You Better

We would greatly appreciate it if you would take 5 or 10 minutes and complete the survey below. We want your honest feedback. Let us know how we can serve you better.

Thank you in advance, we all look forward to your feedback.

PROSECUTORbyKarpel Client Satisfaction Survey
First Name
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Last Name
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Title
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Organization
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City
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State (Two Letter Abbreviation)
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Email
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Phone Number
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How long have you personally used PROSECUTORbyKarpel?
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If you were involved in the initial selection and project, please answer the following questions
Implementation was completed professionally and as promised
Training was completed professionally and as promised
Do you have anything you would like to share about your initial project?
Please answer the following about your use of PROSECUTORbyKarpel
How often do you personally use PbK?
PbK has the features I need
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I like the look and feel
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PbK is easy to use
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PbK is reliable
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PbK has the integrations I need
PbK is secure
Documentation and Wiki help is current and well prepared
Training videos and webinars are valuable to my office
Do you have anything you would like to share about PROSECUTORbyKarpel?
If you have contacted our Technical Support or Training groups, please answer the following questions.
Overall, how would you rate Technical Support?
Technical Support is available whenever I need it
Technical Support personnel are professional and courteous
Technical Support personnel are well trained on PROSECUTORbyKarpel
Overall, how would you rate our Training Team?
Members of the Training Team are well trained on PROSECUTORbyKarpel
Do you have anything you would like to share about Technical Support or Training?
Please rate your overall satisfaction with Karpel.
Overall how satisfied are you with Karpel Solutions?
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How likely are you to recommend Karpel Solutions to a colleague?
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What would you say to someone who asked about us?
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What are your biggest challenges and how could PbK help you?
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How can Karpel Solutions improve our relationship?
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Do you have anything else you would like to share?